1. Introduction and Purpose
Welcome to Neurapex AI Solutions Pvt Ltd ("Neurapex AI", "we", "our", "us"). This document provides a comprehensive description of the Terms & Conditions, Privacy Policy, and Medical Data Use & Consent Policy for our platform.
It outlines the obligations, rights, and responsibilities of users and Neurapex AI, ensuring compliance with international and local privacy laws and setting expectations for data usage, AI training, and commercial applications.
Purpose: This manual provides clear guidance on platform usage, explicit instructions regarding data collection and AI utilization, transparency to users and regulators, and protection of intellectual property and AI model integrity.
2. Definitions
- Account: User profile created to access the Neurapex AI platform.
- Medical Data: Includes MRI DICOM files, 2D MRI images, lab reports, photos, symptom logs, and any health-related uploads.
- Personal Data: Data identifying the user, such as name, email, phone number.
- Demographic Data: Age group, gender, regional information.
- AI Model: Algorithms and models trained using anonymized medical data.
- Consent: Explicit agreement by the user to allow Neurapex AI to process data as described.
- Anonymization/Pseudonymization: Techniques to remove or obscure identifiers to prevent tracing data back to individuals.
- Commercial Use: Aggregated, anonymized analytics, insights, or products derived from AI training.
- Preliminary Health Clarity: General, non-clinical informational awareness intended solely to help users better understand what may warrant professional medical attention.
3. Account Creation & User Responsibilities
- Users must be at least 13 years old or the minimum age required in your country to consent to use the Services. If you are under 18 you must have your parent or legal guardian's permission to use the Services.
- Users must provide accurate information when creating an account.
- Users are responsible for maintaining login credentials confidential.
- Prohibited activities include illegal usage, misrepresentation, and uploading harmful content.
- Users agree to comply with all applicable laws when using the platform.
- Users are advised to share only information necessary for assistive analysis.
4. Technology
At Neurapex AI, our technology is designed as a non-diagnostic, assistive medical technology platform intended solely to provide users with preliminary informational clarity related to their health concerns.
Our platform is built to support users who are seeking high-level insights into what may be contributing to their symptoms, without providing any medical diagnosis, treatment, or clinical decision-making.
Important: All outputs generated by Neurapex AI are for informational and educational purposes only and are not intended to replace professional medical advice, diagnosis, or treatment. Users are strongly advised to consult a licensed medical professional for any health-related concerns.
4.1 Multimodal AI Capabilities
We deliver informational assistance using a fusion of multimodal artificial intelligence. Our platform processes and correlates multiple data types, including laboratory reports, medical imaging (such as MRIs), dermatological images, and user-provided context.
These inputs are used solely to generate assistive, probabilistic, and non-clinical summaries that users can review for general awareness before seeking appropriate professional care.
Alzmind - Brain Imaging Analysis
Alzmind can process the following medical imaging formats in a non-diagnostic assistive capacity:
- 2D MRI images
- 3D MRI files (DICOM / NIfTI formats)
MRI data is used strictly for computational pattern interpretation and visualization support, and not for medical diagnosis or disease confirmation.
Deepderm - Dermatological Analysis
Deepderm processes dermatological images to extract raw visual features and presents this information in a structured, easy-to-understand format for general informational awareness only.
The resulting output is intended solely to support user understanding and must not be interpreted as a medical diagnosis, confirmation, or treatment guidance.
4.2 Reasoning Engines
Medical imaging and raw visual data are often highly complex and difficult for non-professionals to interpret. To address this complexity, Alzmind and Deepderm operate with proprietary, multi-layered reasoning engines designed to organize, correlate, and structure multimodal inputs into simplified, user-readable informational summaries.
5. Internal Validation
Neurapex AI conducts internal, non-clinical, preparatory validation procedures solely for the purpose of technical benchmarking, system stability testing, and performance optimization.
Important: These validation results are not derived from clinical trials, are not peer-reviewed, and must not be interpreted as medical accuracy, diagnostic reliability, or clinical effectiveness.
Skin Imaging Pipeline (Deepderm)
- Skin Vision Transformer (DINOv2-based): ~95% preparatory validation score
- Skin Vision Transformer (DINOv3-based): ~83% preparatory validation score
- Additional Skin Vision Transformer Variant (DINOv3-based): ~87% preparatory validation score
Brain Imaging Pipeline (Alzmind)
- MRI Scan Classifier: ~98.44% preparatory validation accuracy
- U-Net Based Segmentation Model: ~96% preparatory validation score
6. Not a Medical Advice
Neurapex AI is a non-diagnostic, assistive health intelligence platform designed solely to provide users with general informational insights and preliminary health-related clarity.
Platform Purpose: The platform is designed to help users better organize complex health-related data, achieve initial non-clinical clarity, understand what might warrant professional attention, and prepare for informed discussions with licensed healthcare providers.
Neurapex AI does not confirm, rule out, or validate any medical condition, and no output should be interpreted as a determination of disease, disorder, abnormality, or medical status.
User Acknowledgment
- Neurapex AI does not practice medicine
- Neurapex AI does not provide clinical judgment
- Neurapex AI does not replace licensed healthcare professionals
- Neurapex AI does not prescribe
- All medical decisions must be made exclusively with qualified medical practitioners
Emergency & High-Risk Use Exclusion
Neurapex AI is not intended for use in medical emergencies, urgent conditions, or life-threatening situations. If you believe you may be experiencing a medical emergency, immediately contact local emergency services or a licensed medical professional.
7. Intended User
Neurapex AI is intended exclusively for use by general consumers seeking preliminary, non-clinical, informational health-related clarity.
Platform is Intended For:
- Individuals seeking initial, general awareness regarding potential health-related patterns
- Users who wish to better understand medical images, reports, or health data in a simplified manner
- Individuals preparing for informed discussions with qualified healthcare providers
- Users seeking educational and informational health intelligence support only
Platform is NOT Intended For:
- Medical professionals for diagnosis, treatment, or clinical decision-making
- Emergency responders or urgent care scenarios
- Hospitals, clinics, or healthcare facilities for patient diagnosis or care delivery
- Any use requiring medical certainty, clinical validation, or treatment planning
8. What We Do / Don't Do / Hallucinations
What We Do
We help users to:
- Better organize complex health-related data
- Achieve initial, non-clinical clarity
- Understand what might warrant professional attention
- Prepare for informed discussions with licensed healthcare providers
What We Don't Do
Neurapex AI does not confirm, rule out, or validate any medical condition. Users acknowledge that Neurapex AI does not practice medicine, provide clinical judgment, replace healthcare professionals, or prescribe treatments.
AI Hallucinations
AI-generated outputs may contain errors, omissions, or misleading interpretations due to probabilistic model behavior. All outputs must be verified with qualified medical professionals.
9. Data Collection Policies & Explicit Consent
9.1 Data Collection
Neurapex AI collects the following data types for functional, analytical, and AI-training purposes:
- Medical uploads (MRIs, lab reports, photos, questionnaires, symptom logs)
- Account and login information
- Demographics and regional data
- Usage analytics (interactions, report generation)
9.2 Explicit Consent
Users provide explicit and informed consent through a dedicated medical data consent flow during onboarding. Account creation alone does not constitute medical data consent.
Consent covers AI model training, analytics and population-level insights, and commercial anonymized use. Users may withdraw consent for new data collection, but AI trained models retain anonymized information.
10. Data Retention, Anonymization & AI Training
- Personal identifiers are deleted upon account removal
- Medical data used for AI training remains fully anonymized and cannot be linked back to any user
- Data retention supports continuous AI improvement and analytics while maintaining compliance
- Technical pseudonymization methods ensure data is not identifiable
11. User Rights and Deletion Policies
- Account deletion removes all personally identifiable data
- Users may not delete anonymized training data post-integration
- Users are informed of their rights and provided clear instructions for account termination
12. Data Security and Technical Safeguards
- Encryption in transit (TLS/SSL) and at rest
- Secure cloud infrastructure with access controls
- Regular audits and monitoring for breaches
- Internal security protocols, employee training, and incident response plans
13. Third-Party Services & Data Sharing
- Data may be processed on secure cloud providers or AI frameworks
- No personally identifiable information is shared without consent
- Aggregated and anonymized data may be shared with partners for analytics and product improvement
14. International Compliance & Legal Frameworks
- India: DPDP Act compliance
- EU: GDPR principles applied
- HIPAA-inspired safeguards where applicable
- CCPA/CPRA compliance for California users
- Continuous monitoring of global AI & health regulations
15. Intellectual Property Rights
- All AI models, software, and derivative works are property of Neurapex AI
- Users may not reverse-engineer, copy, or redistribute platform content
- Any feedback provided by users may be used for product improvement without granting rights to the user
16. Disclaimers, Limitations & Liability
- Neurapex AI provides assistive insights, not formal diagnoses
- Users must consult licensed healthcare providers
- Liability is limited to the maximum extent permitted by law
- Platform usage is at user risk; no warranties implied beyond described functionality
17. Dispute Resolution & Governing Law
- Disputes resolved via arbitration or courts in India
- International users accept governing law based on platform agreements
- Compliance with local regulations is mandatory for all users
18. Amendments, Updates & Versioning
- Neurapex AI may update policies periodically
- Users are notified through platform alerts or email
- Continued use implies acceptance of updated terms